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Accommodation & Support Officers

Vacancy Details

Salary: £21,589 to £23,836
Location: Wallasey South Annexe
Job Type: Fixed Term
Vacancy Group: Professional/Technical
Category: Authority
Closing Date: 08/16/2020
Date Posted: 07/30/2020
Reference: 0000031596



Band F

36 hours per week

Fixed Term Contract (12 months)


Wirral is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making Wirral a better place. The council and its partners have pledged to #BeTheDifference.


We’ve got ambitious targets to meet by 2025. To achieve everything we have promised to our residents, we need people who are driven and ready to deliver the very best for our communities - #BeTheDifference.


We are looking for an Accommodation and Support Officer, to facilitate the temporary re-housing of homeless clients in the most effective manner, providing practical assistance, advice and support to source and maintain the temporary accommodation placements.


Key duties will involve:

Ensure that housing advice and assistance is given to all clients with due regard to housing legislation (under the 1996 Housing Act, Homelessness Act 2002 & Children's Act 1989) within the agreed timescales ensuring compliance to the requirements of the legislation.


Work proactively with relevant Council departments, Floating Support Providers, Private Landlords and Registered Providers to ensure that effective support is identified including assistance with move on options, ensuring timely assessments and support clients into settled accommodation.


Provide advice and assistance to clients with complex needs and sign post to the relevant services and support.


The ideal candidate will be able to negotiate and work assertively, yet in a sensitive manner, with those who are homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them. Experience will include the ability to accurately record statements and findings and make detailed enquiries in connection with homelessness or vulnerable client groups.


The post requires face to face interaction with those households placed under Homeless Legislation.

This post is subject to Enhanced Adult Level DBS check.


Do you want to #BeTheDifference?

Click below and tell us why.


Please note that inaccordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.


It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.


Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.


Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.


All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.


The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.


Contact 1
Contact Name: Sheila Jacobs
Email Address:

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