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Business Support Officer

Vacancy Details

Salary: £9,849 to £10,046
Location: Cheshire Lines Building
Job Type: Permanent
Vacancy Group: Administrative
Category: Authority
Closing Date: 10/23/2020
Date Posted: 10/05/2020
Reference: 0000032281


18 hours per week

Band D

Wirral is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making Wirral a better place. The council and its partners have pledged to #BeTheDifference.

We’ve got ambitious targets to meet by 2025. To achieve everything we have promised to our residents, we need people who are driven and ready to deliver the very best for our communities - #BeTheDifference.

About the role (information to be obtained from job description - job role purpose and key tasks)

We have a vacancy for an 18 hour job share that would be working the latter part of the week Wednesday afternoon to Friday.

This role is a band D Business Support Officer in the Safeguarding Unit, which is a busy admin team of 13.

The main duties are booking in Initial Child protection Conferences (ICPC's). These are highly sensitive and confidential meetings where you can sometimes read upsetting information.

In this role, you'll develop organisation skills and team working.

You will ensure we have a systematic approach to managing the Conference Diary and confidence that the relevant agencies have been communicated with ensuring data confidentiality at all times.

You will deliver booking Initial Child Protection Conferences to meet set timescales, ensuring invites go out to all required.

About the candidate:

Someone who can effectively communicate with managers and service users.

You'll need to be qualified in Numeracy and Literacy (GCSE level or equivalent experience) and have experience working in the ability to ensure that all data/documentation is handled securely and in strict compliance with data handling principles/policies as per council training. Competent in relevant Microsoft packages, but we will ensure you receive the appropriate training on in house databases.

Ability to converse effectively orally and in writing with colleagues, agencies and members of the public and provide clear advice.

Good time management and ability to prioritise workload to meet the demands of the service.

Your experience should include working with information and providing reports.

Working with a range of databases and information systems.

Experience of Business Administration functions and applications.

Ability to work independently.

Ability to meet deadlines and work effectively under pressure

Ability to resolve issues proactively

You will need a track record of evidence of general admin office duties and use of full Microsoft Packages.

Above all you will be looking to improve the way we engage with our employees/residents/customers to ensure they are at the heart of everything we do.

Interviewsare planned for Tuesday 3rd November 2020

Do you want to #BeTheDifference?

Click below and tell us why.

The successful applicant must have the ability to converse with members of the public and provide advice in accurate, spoken English

This post is subject to Enhanced Level DBS check.

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.


The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.


Contact 1
Contact Name: Kate Davies
Email Address:

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